< Full Agenda
Agentic AI,
AI,
Store/Customer Experience
Featured Session

Closing the AI execution gap in store operations

62% of retail organizations have deployed agentic AI. Only 10% are completing autonomous work across teams — and store operations is where that gap is most visible. Brand directives go unconfirmed. Associate priorities are unclear. Store teams spend hours each shift on work that should resolve itself. In this fireside chat, leading retailers share what closing that gap is actually requiring: the infrastructure decisions, the organizational change, and what it looks like when AI starts finishing work rather than just starting it.

Mark Martynus
Mark Martynus

SVP - Consumer Technology & Product

Ulta Beauty


Sponsored by:

ServiceNow