10:45am - 11:15am
Physical stores continue to evolve, expanding their role and relevance. The ability to win over and engage customers and communities, enhance product experiences, and integrate hub functions in logistics, services, and media is driving retail innovation processes. AI challenges the store in its precision in assortment, inventory, pricing, and operation, and in the personalization of the customer experience. Learn from the experience of Wegmans and Boticario Group, two companies that have been innovating and expanding their store base.
12:15pm - 12:45pm
Walmart has already announced the partnerships, the protocols and the pilots, but what happens next is far more important. In this session, Walmart goes beyond the headlines to reveal how AI is changing the real mechanics of retail.
1:00pm - 1:30pm
How did ALDI turn shoppers into fans, lining up around the block for the opening of a new store and convert its uncompromising operating model into a powerful consumer proposition? The session explores how simplicity creates value and trust, and how discovery and exclusivity turn everyday grocery shopping into something customers want to talk about and share. Discover why stripping complexity out of retail can actually create a richer brand experience and turn customers into advocates.
NRF and Kantar have been partners on research for more than a decade, reporting on the Top 100 Retailers and the Hot 25 Retailers. While most can guess the companies leading the Top 100 list, discerning which retailers are “hot” and which are moving the growth needle with sales, store expansion and trend savvy assortments calls for a closer look at the data. Meet two of the quiet giants shaping the future of retail.